Service Desk Technician with computer/Client, Windows 2000/XP, AD, SMS, Remote Support TS/SCI Clearance

Provides information system solutions and technical support in one or more areas including personal computer/client server support, systems programming, applications design and development, database design and administration, telecommunications and network support and administration. Successful candidate will have expert experience in Windows 2000/XP operating systems. Individual must have strong troubleshooting skills with various hardware and software applications. (MS Office, Adobe Acrobat, IE, Netscape, etc.) Incumbent must have a high level of expertise with Active Directory administrations. Must be able to utilize SMS to remotely troubleshoot desktop systems. Must have a solid knowledge of utilizing TCP/IP in LAN environment. Must understand DOD security policies and procedures. Incumbent will need to maintain a high level of customer service, and possess excellent communications skills.